Zero Surplus
Cambridge, UK
IT Support Specialist We're working with a well-established and growing IT company that specialises in delivering comprehensive technology solutions to business clients. With a strong focus on innovation and customer satisfaction, they've built a reputation for exceptional IT support services and a collaborative, close-knit team culture. As part of a wider family MSP, they offer the backing and opportunities that come from being part of a larger, growing business. As part of their continued growth, they're now looking for an experienced and motivated IT Support Specialist to join their helpdesk team. This is primarily a helpdesk and cloud-focused role covering 1st, 2nd, and 3rd line support, with particular emphasis on Microsoft 365, Intune, and Microsoft security technologies. The Role Providing 1st to 3rd line technical support across a varied client base Diagnosing and resolving issues across Windows, Microsoft 365, cloud services, networks, and associated technologies...