2 jobs found in Epsom

We are seeking a dynamic and driven Case Coordinator for our client s Expert Witness Department. This role is currently based remotely, working from home. The role of Case Coordinator This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards. The position of Case Coordinator requires: A high level of autonomy Strong stakeholder management A proactive approach to securing direct instructions Maximising income Supporting business growth Delivering excellent customer service Maintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online...

Kenneth Brian Associates are recruiting for a fantastic company based in Epsom who are recruiting for a Credit Controller to join their team on a permanent basis. The ideal candidate will have experience within in similar role and will be happy to travel to Epsom three days a week to work once up and running. Main Duties: To contact customers to chase outstanding debts and to record all details against the customers record. To reconcile accounts to ensure that all invoices have been actioned by the customer. Ensure that credit stopped orders are monitored throughout the day and that appropriate action is taken. To ensure that all credit limits are monitored to ensure that they have been set at the required level. To monitor customer payment patterns to highlight any signs of cash flow issues To log customer queries and ensure they are actioned in a timely manner Ensure that all New Account Proposal Forms are processed as soon as possible and reviewed regularly to ensure...