3 jobs found in Swindon

Client Contact Senior Consultant Location: Swindon (Hybrid - 3 days in office, 2 days from home) Salary: Up to £41,000 + bonus + excellent benefits The Opportunity We're looking for a Client Contact Senior Consultant to play a pivotal role in ensuring high-quality adviser interactions, strong customer outcomes, and full adherence to FCA principles. This is a highly visible role where you'll collaborate with internal teams and third-party providers, taking ownership of monitoring performance, identifying risks, and driving continuous improvement across customer contact activity. This opportunity is ideal for someone currently working as a Business Assessor, Complaints Handler, Quality Assessor , or similar within financial services. Key Responsibilities Support delivery of the Client Contact Programme, ensuring adherence to processes, standards, and guidelines Oversee third-party providers, ensuring performance meets agreed SLAs and quality standards Conduct...

Remote - Legal Practice Officer - Legal - Swindon Council Salary : 400 per day Hours: 37 Hours Working Schedule : Monday to Friday Location : Fully Remote Job Details Oversee system migration support the transition to the new case management system, coordinating tasks, risks, timelines and stakeholder engagement. Establish KPI reporting support the HoL to design and implement a simple, reliable performance-reporting framework that gives visibility of demand, workflow and delivery risks. Strengthen practice-management capability mentor and coach the new practice-management team, building confidence, consistency and professional identity. Set operational standards define clear processes, governance expectations and quality benchmarks for the team to adopt and embed. Provide cover and support to practice manager offer short-term stability, decision-making support and escalation handling during a period of organisational change. Drive delivery discipline...

Clinical Assessor (PIP / WCA) Location: Swindon Salary: £40,000 - £42,000 (rising by £1,000 at 6/12 months - Performance based) Nurses OTs Physios Paramedics Pharmacists Full Time - Hybrid - Monday - Friday, 9-5 Part time options available Ready to use your clinical skills in a role that offers balance, stability, and genuine job satisfaction? Join us as a Clinical Assessor where every assessment helps change lives, and your expertise is truly valued. What s on Offer: Hybrid working Performance bonus up to 10% Monday Friday no weekends, nights or bank holidays 25 days holiday + bank holidays (buy up to 5 extra) Brilliant perks : pension, retail discounts, BUPA helpline, wellbeing support, volunteering day, ShareSave scheme Clear career progression with ongoing training The Role: Assessing claimants health & daily living via phone and face-to-face appointments Reviewing medical evidence & compiling detailed reports...