1 jobs found in Colchester

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position based in Maidstone who are looking for predominantly remote complaints investigators for the 3 months ongoing, at the rate of 18.70 per hour umbrella Role is predominantly remote (wfh) with occasional office attendance required. Job responsibilities To investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents. Maintaining strong relationships with residents. Key Responsibilities: Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Work closely with internal teams and external contractors to gather evidence and resolve complaints. Ensure...