398 it helpdesk jobs found

IT Helpdesk Technician Balfour Hospital Band 3 £25,326 - £27,220 including Distant Islands Allowance pro rata per annum Full Time: 37.5 hours per week Fixed Term 6 Months The Information Technology department at NHS Orkney is undergoing significant development and expansion in preparation for Digital Transformation within the NHS. An exciting opportunity has arisen for a fixed-term IT Helpdesk Technician to provide front-line support and advice on our busy IT Service Desk. This role will be the face of the IT Desktop Service, making sure technical problems with hardware, software, and computer networks are effectively triaged or resolved at first contact. The successful candidate will be Qualified to SVQ3 level or equivalent experience, have working knowledge of Microsoft Windows, and Microsoft Office and be able to show an active interest in continued professional development which we will support. Knowledge of NHS topology and specifically NHS Orkney...

Ardingly College has an exciting opportunity for a highly motivated IT professional to join our busy IT team. The post-holder will provide a comprehensive and effective customer support service within the organisation with a focus on the support of teaching and learning using Microsoft on-premises systems and cloud applications and Microsoft Surface devices. In addition to this, the role will support management, planning, installation and maintenance of the ICT network infrastructure and ensuring that access is provided to these resources. The ideal candidate will have previous experience working on an IT helpdesk with experience of working in an Office 365 and Windows 10 environment.  Experience in an educational setting would be advantageous. Working hours are 40 hours per week, usually Monday to Friday.  Salary is £22,000-£24,000 per annum depending on level of experience. To view the full job description please see the documents attached at the top of the page. To apply...

We are currently recruiting for a permanent IT Helpdesk 1st Line Support role for our Client on the outskirts of Kendal. This position is ideal with someone with Hardwear experience You will be required to troubleshoot problems that arise with network hardware and software with coordinated actions to solve issues in a timely and efficient manner. Provide continued first level hardware and software deployment and maintenance for data, voice and operational technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:1. Provide first level desktop support for regionally deployed computer infrastructure.2. Manage local Active Directory resources, such as member servers and workstations and stored data.3. Support remote workers - VPN access, user accounts and associated tokens.4. Support global anti-virus endpoint installations.5. Support Office 365 mailboxes.6. Manage local Cisco LAN switch environment and Cisco Meraki wireless network.7. Support Cisco Unified Communications Manager Voice...

A highly regarded IT solutions provider to organisations across East Anglia is currently recruiting for a Helpdesk Technician. If you can demonstrate a passion for IT, ideally having worked in a support capacity within a fast-paced business services environment, then you could be perfect and we'd love to see your CV. Offering a salary of up to £32,000 plus a range of benefits, this is a fantastic opportunity to join a successful and ambitious company in a permanent full-time role. You would work from home remotely plus provide on-site support to clients across the region as required. --- The Role As Helpdesk Technician you would be responsible for all onsite/offsite service and support needs for customers relating to all technology including workstations, servers, printers, networks, and vendor specific hardware and software. Key tasks will include… - Troubleshooting, analysing and solving a range of technical problems for clients - Maintaining equipment, overseeing the...

Have you ever wondered what it would be like to take your IT skills to a start-up setting? LabCentral is seeking an IT Helpdesk Specialist reporting to the Senior Manager of IT. This role requires organizational skills, attention to details, high-level of customer support, and ability to troubleshoot IT issues. You’ll be a strong fit for this role if you have certification or an educational background in computer science or an information systems field and 3-4 years of relevant IT experience. Hard workers, techies of all kinds, and tinkerers are encouraged to apply! If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us. We read every application that comes through and appreciate reading applicant perspectives on the role. RESPONSIBILITIES Your day-to-day will include some recurring tasks, as well as responding to...

IT Helpdesk Engineer (20-25K DOE) - Bury Keywords: Helpdesk Engineer, Service Desk Analyst, IT Support, IT Technician, 1st Line, 2nd Line, Support Analyst, Microsoft, Office 365, Windows, Mac, Azure, VmWare, Desktop Support Would you like to work for a growing MSP and increase your skillset? How does future progression within a supportive company sound? I'm working with a Managed Service Provider based in Bury, looking to expand their IT Team with a new, well driven, and ambitious Helpdesk Engineer. Due to increase in workload and continued company expansion, it's an exciting time to join and increase your knowledge and skillset. Ideally you will have at least 12 months experience in a fast paced/MSP environment, within a 1st/2nd line helpdesk role. The role will be a mixture of supporting the clients from the helpdesk, while also supporting the internal infrastructure of the parent company. This means you will have greater exposure to a wider range of tech such as, SQL,...

Position: IT Helpdesk ConsultantSalary: £22K starting salary rising to £24K after probation periodLocation: Brighton and hybrid/remoteHours: Monday to Friday between 8am and 6pm (37.5 hour week) 25 days holiday plus bank holidays, great company culture and an excellent training budget We have an opportunity for someone with a keen interest in IT Support and Software to work for an IT Software and technical solutions company in Brighton in a Helpdesk or 1st Line Support role.You will be given training on top of your experience and qualifications in IT to become involved in:Supporting customers' IT environments and the availability of applicationsEnsure high standards of customer service at all times providing 1st and 2nd Line Technical SupportInstalling, configuring, maintaining and upgrading computer hardware, operating systems and applicationsPerforming analysis, diagnosis, and resolution of computer hardware and OS issuesReceiving and responding to incoming calls and e-mails...

Description Job title IT Helpdesk Technician Contract Type Permanent Location London Reporting to IT Infrastructure Manager Company profile Keywords Studios is an international technical and creative services provider to the global video games industry. Role Overview The IT Helpdesk Technician is a highly technical role committed to achieving the highest standards of IT services in line with business requirements and the local IT team objectives. The IT Helpdesk Technician will be responsible for the delivery of high-quality IT Operations in support of the business as well as supporting the delivery of strategic IT initiatives. The successful candidate will develop IT skills and expertise to provide technically knowledgeable, proactive solutions in support of local business activities. This is a great opportunity for someone interested in the IT industry to expand their knowledge and join a...

Description: Want to work for a leading technology focused professional services firm that is innovative, inspiring and entrepreneurial? We are MOORE Insight - established and trusted leaders in digital ERP transformation and change across Finance, HR, Procurement and IT and we are officially recognised as a Great Place to Work! Our continued success and recognition for excellence in the ERP market means we are looking for an IT Helpdesk Support Officer to support the efficient and secure running of our internal IT services, as well as assisting with their continuous improvement. You will require knowledge and experience across software, hardware and security to meet the needs of the role. Meeting the needs of our team in providing advice, support and guidance will be crucial. THE INDIVIDUAL This role will suit a positive, energetic and motivated with a proven record in successful systems support, administration and security. You will appreciate...

Job Description:My client is seeking a competent IT Helpdesk Engineer to support multiple customer sites for all-round IT problems and installations. The ideal candidate should have experience in supporting Microsoft Windows Servers, Microsoft Exchange, Office 365, Azure, Cloud Solutions, Microsoft SQL, Microsoft Desktop Operating Systems, and Microsoft Office.Key Responsibilities:Ensure customer IT requirements are fulfilled efficiently and within agreed Service Level Agreements (SLAs)Always maintain maximum customer service levels100% maintenance of customer Service Level AgreementsUphold DLS's image of professionalism, courtesy, and efficiency Key Requirements:Considerable experience supporting/administering Microsoft server systemsGood working knowledge of networking infrastructure and experience in supporting switches, routers, and firewallsExperience with security applications and backup proceduresVirtualization experience using Vmware or Hyper VExperience with Linux,...

We are seeking a IT Helpdesk Engineer in Taunton. This opportunity will be site based 4 out of 5 days a week working in a friendly team providing IT support to end users across the financial services business. You will provide remote support to 5 offices and be first point of contact for all colleagues looking for IT support. Client DetailsOur customer is a leading Accountancy practice in the the South West.DescriptionThe IT Helpdesk Engineer will:To provide excellent support, responding to the helpdesk, phone, and email, logging jobs onto the Helpdesk System, resolving where possible or referring to an appropriate team member if necessaryPrioritising and managing large volume of open issues at one timeResponding to and completing helpdesk requests whilst meeting deadlines defined by the Service Level AgreementRapidly establishing a good working relationship with company colleaguesChecking in IT equipment orders and organising returns when necessaryUpdating and maintaining the...

Henderson BrownIT Helpdesk Engineer - £30,000 - £32,000 - Hemel HempsteadMonday - Friday, 9am-5:30pm - PermanentHenderson Brown is recruiting an IT Helpdesk Engineer on behalf of a reputable IT and communications company based in Hemel Hempstead.The key objective is to hold a strong Microsoft Active Directory and Network Firewalls background as well as have previously operated as an IT Support Engineer or equivalent.Main Responsibilities*Provide the 1st and 2nd line of support with any IT queries and deal with various troubleshooting issues.*Contribute to on-site support to resolve any IT issues.*Installing, managing, and maintaining PCs and applications.*Training and support for end-user hardware and software.*Managing, maintaining, and supporting IT systems and infrastructure across multiple sites; It encompasses a diverse workload covering Security, Networking, Server Management, Virtual Environments, and evolving Cloud-based services.*Answering the Service Desk Support phone...

Job description Cordius is looking for an IT Helpdesk Analyst/ 1st Line Support to join an award winning technology company based in Nottingham City Centre. The company is an IT Managed Services provider and the service desk team consists of more than 60 people.

Don’t miss this exciting opportunity for an experienced 2nd/3rd Line Helpdesk Engineer to join this thriving small business in Southampton.2nd/3rd Line Helpdesk EngineerChilworth, Southampton, SO16 * Full UK driving licence is essential * Full time, permanent * £25,000 - £35,000 depending on experiencePlease Note: Applicants must be authorised to work in the UKDo you have experience working with IT on an internal helpdesk? Are you looking for a varied role within a growing I.T business? If so, this could be the role for you…Our client’s purpose is to combine good old-fashioned customer service with modern-day tech support. They firmly believe they are more than just an outsourced service, so they make it their mission to become an integral and valued extension to every business they work with.It is incredibly important to our client that their 2nd /3rd line Helpdesk Engineers share their company values. They will be friendly, well presented and comfortable working in a...

A fantastic opportunity to join our dynamic IT department which currently comprises a team of ten: the Head of IT, Head of IT Service Delivery, Senior IT Infrastructure and Applications Manager, Senior Systems Developer, Senior IT Infrastructure Analyst, Senior Applications Analyst, IT Infrastructure Analyst, IT Trainer, IT Support Co-Ordinator (which this role will be covering) and two support Analysts. As the IT department grows, our aim is to recruit astute, motivated and enthusiastic individuals to represent the Fladgate brand. We offer exceptional training and career development and the opportunity to learn from some of the best in the business. As the IT Helpdesk Supervisor, your role will include but not be limited to: • Working closely with an outsourced Helpdesk to provide first line support. • Supervision of the IT Support Analyst team, allocating resources and coordinating workflow across the team to ensure that the highest level of service is provided. •...

Henderson BrownIT Helpdesk Engineer - £30,000 - £32,000 - Hemel HempsteadMonday - Friday, 9am-5:30pm - PermanentHenderson Brown is recruiting an IT Helpdesk Engineer on behalf of a reputable IT and communications company based in Hemel Hempstead.The key objective is to hold a strong Microsoft Active Directory and Network Firewalls background as well as have previously operated as an IT Support Engineer or equivalent.Main Responsibilities*Provide the 1st and 2nd line of support with any IT queries and deal with various troubleshooting issues.*Contribute to on-site support to resolve any IT issues.*Installing, managing, and maintaining PCs and applications.*Training and support for end-user hardware and software.*Managing, maintaining, and supporting IT systems and infrastructure across multiple sites; It encompasses a diverse workload covering Security, Networking, Server Management, Virtual Environments, and evolving Cloud-based services.*Answering the Service Desk Support phone...

IT Helpdesk Support Technician required for a global manufacturing company to provide high quality, professional first line support to internal customers on a wide variety of IT technical support issues. First-rate PC technical support skills are essential, along with good general skills in Ethernet networking environments. Previous AS400 experience and familiarity with Backups, AntiVirus and Active Directory would be extremely advantageous.You will require strong interpersonal skills and be able to quickly establish rapport and credibility with internal customers. You will also be conversant with the procedures and systems used within a Helpdesk/Support environment. Ideally you will have a minimum of one years' experience in a similar technical support role.Key ResponsibilitiesTechnical support - fault diagnosis, repairs and installs of equipment such as PC's, laptops, Printers, Peripherals, mobile devices and software.Responsibility for the smooth daily running of the business...

IT Helpdesk 1st Line Support Engineer, Salary up to £23k with career progression and skill development opportunities, Location: Horwich, Bolton. We have an exciting opportunity for an IT Helpdesk / 1st Line Support Engineer to join a growing Managed Service IT Support provider. This is a fast-paced environment, working within a great team and for a company who care about their people. We are keen to hear from candidates with experience in a similar IT Helpdesk / 1st Line Support Engineer role, preferably from a manged service provider background.IT Helpdesk / 1st Line Support Engineer - The role:Respond to email and phone support requests to maintain the operation of the customer’s computer systems to an agreed levelProviding remote 1st line technical support across our customer base via phone or emailBe responsible for both reactive and proactive maintenance activitiesContribute to IT projects when requiredFollow agreed processes and procedures for the support teamMaintenance of...

Our client is seeking an IT Helpdesk/First line support Operator located it in prestige office near Castle Donington, this is an exiting time for the business. The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Key Responsibilities: Receiving calls from internal users 1st line support Creating and Resolving tickets on the helpdesk system Remote resolution of issues Order equipment and look after stock levels Responding to service requests by email and telephone Investigating technical issues with PCs, laptops, thin clients, telephone systems and peripheral devices Basic IT knowledge is an advantage, this can be self-taught You should be flexible in your approach to work and be able to remain calm under pressure, with excellent communication skills and a genuine and keen interest in IT. There is a genuine career path with this business for the right candidate. The working hours are Monday to Friday office hours between...

Our client is seeking an IT Helpdesk/First line support Operator located it in prestige office near Castle Donington, this is an exiting time for the business. The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Key Responsibilities: Receiving calls from internal users 1st line support Creating and Resolving tickets on the helpdesk system Remote resolution of issues Order equipment and look after stock levels Responding to service requests by email and telephone Investigating technical issues with PCs, laptops, thin clients, telephone systems and peripheral devices Basic IT knowledge is an advantage, this can be self-taught You should be flexible in your approach to work and be able to remain calm under pressure, with excellent communication skills and a genuine and keen interest in IT. There is a genuine career path with this business for the right candidate. The working hours are Monday to Friday office hours between...