341 it helpdesk jobs found

Job Description We're currently recruiting for a IT Helpdesk Analyst to join our IT team on a permanent basis, you will be responsible for providing initial first line support for all users of company applications, devices, and services. This is a genuine hybrid working role, where you will work from home and from the office based in Northampton. This is on a 3 week working from home and 4 weeks working from our HUB head office on a rota basis. What you'll do… As a Travis Perkins IT Helpdesk Analyst, you will be working within a truly dynamic environment that’s often described as a hive of activity. Using a range of skills and tools, you will be working in a tight-knit, culturally diverse team. You will be getting involved with: - Providing initial first line support for all users of company applications, devices, and services in accordance with confirmed procedures and agreed Service Level Agreements - Using skilful questions, identify as quickly...

We're currently recruiting for a IT Helpdesk Analyst to join our IT team on a permanent basis, you will be responsible for providing initial first line support for all users of company applications, devices, and services. This is a genuine hybrid working role, where you will work from home and from the office based in Northampton. This is on a 3 week working from home and 4 weeks working from our HUB head office on a rota basis. What you'll do As a Travis Perkins IT Helpdesk Analyst, you will be working within a truly dynamic environment thats often described as a hive of activity. Using a range of skills and tools, you will be working in a tight-knit, culturally diverse team. You will be getting involved with: - Providing initial first line support for all users of company applications, devices, and services in accordance with confirmed procedures and agreed Service Level Agreements - Using skilful questions, identify as quickly as possible the exact nature and seriousness of...

Have you ever wondered what it would be like to take your IT skills to a start-up setting? LabCentral is seeking an IT Helpdesk Specialist reporting to the Senior Manager of IT. This role requires organizational skills, attention to details, high-level of customer support, and ability to troubleshoot IT issues. You’ll be a strong fit for this role if you have certification or an educational background in computer science or an information systems field and 3-4 years of relevant IT experience. Hard workers, techies of all kinds, and tinkerers are encouraged to apply! RESPONSIBILITIES Your day-to-day will include some recurring tasks, as well as responding to in-the-moment needs. Every day is different, so flexibility and responsiveness are key! Some examples of how you can expect to spend your time include: Providing level 1-2 IT support by answering and fulfilling employee’s and resident’s helpdesk tickets and escalating as needed Provide some technical...

IT Helpdesk Support | North Bristol | Full Time | £22,000 – £26,000 depending on experience Our client is a successful and growing IT Managed Service Provider offering outsourced IT services to UK-based businesses. The helpdesk is often a busy environment, so you will need to be able to work on your own but be aware of what is going on within the helpdesk system and be able to escalate support tickets if needed. To succeed in this role, you will have excellent customer service skills, a passion to help people and a willingness to learn and succeed. You will also have a proactive approach and the ability to prioritise tasks. You will have the opportunity to visit clients from time to time to carry out support tasks on-site. What can you expect in return? Free onsite parking Workplace pension scheme 25 days holiday + bank holidays Training and pathways to enhance your technical skills Possible overtime opportunities Working from home possibilities Are you the...

Are you interested in being part on an exciting journey with one of the UK's leading providers of specialist education and care services? Do you want to work for a business who are committed to getting the best out of their staff both personally and professionally? Reporting into the Deputy IT Support Services Manager, we are currently seeking an IT Helpdesk Analyst to be responsible for delivering helpdesk services to the company within required SLA's and policies. This role is a fantastic opportunity to allow someone to develop and learn within a supportive IT team and to make a huge impact across the business. Key responsibilities for the role: Deliver telephone and remote IT support to users across the business by answering, recording and responding to all incoming calls and emails to the IT Helpdesk Analyse and resolve incidents from all areas of the company within agreed service levels whilst ensuring 1st /2nd line resolution is achieved wherever possible...

Have you got what it takes to become a valued member of our team? Can you help us provide a more inclusive and personal service to new and established Primary and Secondary School Clients? As well as a professional IT service e to our business clients? Are you a self-motivated, focused individual willing to commit to maintaining our high level of professionalism and service?  Do you have a passion for IT and Technology? If this sounds like you, we would like to offer you the opportunity to progress your career by joining our dedicated team. An opportunity has arisen for a new member of staff to join the Helpdesk team. The successful candidate will provide IT support services to our customers, most of which will be carried out remotely from our St Albans office. Salary: £26,000 to £30,000 per annum IT Helpdesk - 1st and 2nd Line Duties: Logging and resolving remote support tickets in a timely and professional manor. Maintaining first rate customer service....

Law Business Research are an award-winning global provider of legal content and business intelligence for the legal and intellectual property markets. We create essential and unique information for our subscribers, who are drawn from over 100 countries around the world, via our global brands. With a strong platform for international growth, and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment that puts global legal and intellectual property issues at the heart of our business. We support a diverse workforce and inclusive workplace, and welcome applications from different backgrounds.  Do you love solving problems that others can’t fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team as an IT Helpdesk Analyst ! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people reach their...

Description: Want to work for a leading technology focused professional services firm that is innovative, inspiring and entrepreneurial? We are MOORE Insight - established and trusted leaders in digital ERP transformation and change across Finance, HR, Procurement and IT and we are officially recognised as a Great Place to Work! Our continued success and recognition for excellence in the ERP market means we are looking for an IT Helpdesk Support Officer to support the efficient and secure running of our internal IT services, as well as assisting with their continuous improvement. You will require knowledge and experience across software, hardware and security to meet the needs of the role. Meeting the needs of our team in providing advice, support and guidance will be crucial. THE INDIVIDUAL This role will suit a positive, energetic and motivated with a proven record in successful systems support, administration and security. You will appreciate...

Role: - IT Helpdesk Support Salary: - Up to 24k DOE Hours: - Monday to Friday 08:30 - 17:30 + 07:30 - 16:30 Location: - Wigan (WN6 0SS) Contract: - Permanent We are currently seeking an IT Support Technician for a market leading company with over 40 years in business. The successful candidate will have Software support and flexible to travel the UK a maximum of twice a month. Benefits: - 24 days holiday plus bank holidays Pension scheme Company bonus Death in service benefit Duties of the successful IT Support Technician: - Responding to support requests in a timely manner Monitor and manage support requests and prioritise workload Liaise with different departments to discuss issues and system developments Escalate issues which cannot be resolved Daily server maintenance Provide advice, assistance, and training to end users Monitor and maintain systems Engage with planning and implantation of IT project Setup of computer and printers Mobile phone management,...

Job description Cordius is looking for an IT Helpdesk Analyst/ 1st Line Support to join an award winning technology company based in Nottingham City Centre. The company is an IT Managed Services provider and the service desk team consists of more than 60 people.

Employer description:  Everything Tech are an award-winning Managed IT service provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.  Based in the heart of Manchester City Centre.  The company are in some of the trendiest & most modern offices in Manchester.  Overview:  You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.  Main responsibilities:  First point of call for all IT support queries. Troubleshooting issues and logging them in the company ticket system. Provide a 1st line level of IT support through numerous channels of communication including email, telephone, internal requests and automated alerts  Ensure...

Are you interested in being part on an exciting journey with one of the UK’s leading providers of specialist education and care services? Do you want to work for a business who are committed to getting the best out of their staff both personally and professionally? Reporting into the Deputy IT Support Services Manager, we are currently seeking an IT Helpdesk Analyst to be responsible for delivering helpdesk services to the company within required SLA’s and policies. This role is a fantastic opportunity to allow someone to develop and learn within a supportive IT team and to make a huge impact across the business. Key responsibilities for the role: Deliver telephone and remote IT support to users across the business by answering, recording and responding to all incoming calls and emails to the IT Helpdesk​​​​​​ Analyse and resolve incidents from all areas of the company within agreed service levels whilst ensuring 1st /2nd line resolution is achieved wherever possible...

A fantastic opportunity to join our dynamic IT department which currently comprises a team of ten: the Head of IT, Head of IT Service Delivery, Senior IT Infrastructure and Applications Manager, Senior Systems Developer, Senior IT Infrastructure Analyst, Senior Applications Analyst, IT Infrastructure Analyst, IT Trainer, IT Support Co-Ordinator (which this role will be covering) and two support Analysts. As the IT department grows, our aim is to recruit astute, motivated and enthusiastic individuals to represent the Fladgate brand. We offer exceptional training and career development and the opportunity to learn from some of the best in the business. As the IT Helpdesk Supervisor, your role will include but not be limited to: • Working closely with an outsourced Helpdesk to provide first line support. • Supervision of the IT Support Analyst team, allocating resources and coordinating workflow across the team to ensure that the highest level of service is provided. •...

Weston Homes Plc are a residential developer prominent in Greater London, Cambridge and the surrounding areas within the South East of England. We're currently recruiting for a Trainee IT Helpdesk Technician, you will provide first and second line support to all Weston Group staff, primarily from our head office. The role is suited to a proactive individual who is eager to learn IT skills from peers and learn about new technologies, working in a busy hands on environment What you’ll be doing Based at our Head Office in Takeley you will be responsible for the following:  Set up of PCs, laptops and smartphones as well as user accounts Providing prompt and efficient support to staff when helpdesk requests are received on the phone, in person, by email or through remote access Managing support calls coming into the helpdesk, escalating calls to other members of the team where necessary Maintaining and updating hardware and software as necessary Who...

IT Helpdesk Support | North Bristol | Full Time | £22,000 – £26,000 depending on experience Our client is a successful and growing IT Managed Service Provider offering outsourced IT services to UK-based businesses. The helpdesk is often a busy environment, so you will need to be able to work on your own but be aware of what is going on within the helpdesk system and be able to escalate support tickets if needed. To succeed in this role, you will have excellent customer service skills, a passion to help people and a willingness to learn and succeed. You will also have a proactive approach and the ability to prioritise tasks. You will have the opportunity to visit clients from time to time to carry out support tasks on-site. What can you expect in return? Free onsite parking Workplace pension scheme 25 days holiday + bank holidays Training and pathways to enhance your technical skills Possible overtime opportunities Working from home possibilities Are you the...

Efficient and effective IT systems are essential to the effective operation of a law firm like Thrings. The IT team keeps our Fee Earners and the supporting Business Services teams connected whether we're in the office, working from home or on the move. In this role, you will be the first point of contact for users' IT and Business Support requests, logging queries and ensuring response-handling is done in a timely manner. First line support is to be provided to users, and if you can’t help then there will be other team members to escalate the call too or if it falls outside the remit of IT then the Business Support teams as appropriate. To be our next Helpdesk Support Assistant you would ideally have at least 1 years experience in a 1st Line HelpDesk Support role; preferably gained within the Legal sector or from a professional services firm. We recognise that you may not have this, so if you don’t have this experience, but do have a qualification in a relevant...

We're currently recruiting for a IT Helpdesk Analyst to join our IT team on a permanent basis , you will be responsible for providing initial first line support for all users of company applications, devices, and services. This is a genuine hybrid working role, where you will work from home and from the office based in Northampton. This is on a 3 week working from home and 4 weeks working from our HUB head office on a rota basis. What you'll do As a Travis Perkins IT Helpdesk Analyst, you will be working within a truly dynamic environment thats often described as a hive of activity. Using a range of skills and tools, you will be working in a tight-knit, culturally diverse team.  You will be getting involved with: - Providing initial first line support for all users of company applications, devices, and services in accordance with confirmed procedures and agreed Service Level Agreements - Using skilful questions, identify as quickly as possible the exact...

The Position: IT Helpdesk AnalystLocation: Central LondonSalary: � 32,000A global organisation is looking for an IT Helpdesk Analyst to join their growing team to support a large user base, undertaking a diverse range of responsibilities.The role provides an excellent opportunity to work closely with a close-knit IT team, including the Head of IT and Senior IT Engineers.The perfect candidate will display a strong desire to develop their knowledge and be highly motivated top progress into a more senior position in the future. This role will allow you to expand your skillset as you will gain exposure to many of the newest technologies, such as Azure, Office 365, MDM platforms, and many more.Responsibilities:* Act as the first point of contact on the helpdesk, providing support via telephone, email, or face to face* Moving and setting up desks & hardware* Using Active Directory to setup new started and process leavers* Aid Senior engineers when working on exciting projects* Help...

Location: Kearsley - M26 1GG Salary: £22,660​​​​​​​ Start date: ASAP Following induction, we are able to support a working from home and office based rota. All induction and training for this role will be completed under social distancing guidelines, and via Video technology where we can. Behind our fantastic frontline team, we have a team of experts, working to support the continued delivery of patient care and industry leading innovation. We can offer you huge potential and opportunity. We have an amazingly supportive culture, our organisation is ambitious and future-focused and we have the chance for you to move upwards, side-wards and onwards due to our immense size and scope. We maintain and continually develop a highly effective IT infrastructure that meets the needs of our support centre teams and network of practices. We also look after the quality and reliability of all systems. From our telephony systems to the data warehouse...

Role: - IT Helpdesk Support Salary: - Up to 24k DOE Hours: - Monday to Friday 08:30 - 17:30 + 07:30 - 16:30 Location: - Wigan (WN6 0SS) Contract: - Permanent We are currently seeking an IT Support Technician for a market leading company with over 40 years in business. The successful candidate will have Software support and flexible to travel the UK a maximum of twice a month. Benefits: - 24 days holiday plus bank holidays Pension scheme Company bonus Death in service benefit Duties of the successful IT Support Technician: - Responding to support requests in a timely manner Monitor and manage support requests and prioritise workload Liaise with different departments to discuss issues and system developments Escalate issues which cannot be resolved Daily server maintenance Provide advice, assistance, and training to end users Monitor and maintain systems Engage with planning and implantation of IT project Setup of computer and printers Mobile phone management,...