Job Description
Service Transition Coordinator, hybrid (2 days per week on site).
Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background.
We're looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations - ensuring new and changed services land cleanly into BAU, fully supportable from day one.
You'll work across delivery, engineering and operations to challenge, shape and validate designs before go-live - making sure nothing is missed and nothing breaks downstream.
What you'll be doing:
- Interrogate changes to business systems - ensuring operational readiness and alignment to IT policy
- Identify impacts across systems, processes and support models (closing gaps before they become issues)
- Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability)
- Support and coordinate design and estimation sessions across Technology Operations
- Drive clean onboarding into BAU with the right documentation, ownership and support structures in place
What we're after:
- Experience sitting between delivery and operations (service transition / onboarding / service design)
- Strong analytical mindset - able to spot gaps, challenge assumptions and assess impact quickly
- Confident engaging with technical and non-technical stakeholders
- Structured, organised, and comfortable coordinating multiple inputs
This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function.
Please note, engagement is via umbrella company only; all tax and NI will be deducted at source.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
