Reservations and revenue management executive (Bilingual French and English)

Why join us?

Join Our company, Cityus - You’re home in any city - corporate apartments in Switzerland and now Europe.

Here’s the deal: we're not just any serviced apartments provider! We’re on a mission to deliver beautiful and comfortable apartments to fit flexible living solutions for any lifestyle! We are at an exciting part in our company's journey, looking to scale further in Europe and we now need someone willing to jump in and join us!

As a company, we think deeply about our impact. Every action we take affects the environment around us, so we are constantly looking for ways to collaborate with suppliers, employees, and residents to collectively reduce emissions. We also understand that sustainability is about more than just our carbon footprint, and we’re committed to making a positive contribution to our communities!

We are committed to excellence, reliable, and always ensuring our customers’ satisfaction. We value professionalism and are passionate about what we do.

We have an exciting vision for the future, with ambitious expansion plans. To support this growth, we are looking for a commercially minded professional with a strong interest in revenue optimisation and performance analysis.

As a Bilingual Reservations and Revenue Management Executive, you’ll be at the forefront of driving pricing strategy, maximising occupancy and revenue, and shaping this evolving role with strong opportunities for growth.

General responsibilities:

We’re on the hunt for a UK home-based, freelance contractor, to join the team as a Reservation and Revenue Management Executive, Bilingual (English & French, with German as a bonus).

You’ll play a key role in managing reservations while actively supporting revenue management initiatives, liaising with clients, advising on pricing strategy, availability and yield optimisation, creating leases, and supporting reporting and administrative tasks. Your analytical mindset and commercial awareness will directly contribute to increasing revenue, optimising occupancy and improving overall portfolio performance.

This is a permanent freelance position: Applicants should be willing to register their own limited company within 3 months & file their own taxes with HMRC.

● Book like a pro! Add and manage bookings into our PMS (Property Management System); ensuring pricing accuracy and data quality to support revenue analysis.

● Support day-to-day revenue management activities, including price updates, availability control and monitoring booking trends and revenue performance.

● Be a friendly face for our clients, handling emails & phone calls and making our clients feel valued and heard, balancing customer satisfaction with revenue optimisation.

● Be the heart of our company; coordinate with the team to schedule apartment viewings and follow-up activities for potential customers.

● Collaborate with the property management team, guest success team, and accounts department to ensure a smooth booking process.

● Keep everything on track by looking after various administrative documents, such as invoices, contracts, and reports.

● Bring your own flair to the role by continuously improving administrative and revenue-related processes and suggesting new ideas for streamlining operations.

● Ensure apartment listings remain competitive, well-positioned and aligned with pricing strategy.

Any other ad hoc tasks

Who are we looking for?

● The ideal candidate thrives in a fast-paced environment and has a natural ability to handle multiple requests with ease.

● Fluency in French and English a must, and German would be a big plus.

● Strong attention to detail and a structured, analytical mindset.

● A clear interest in revenue management, pricing strategy and commercial performance.

● A true team player: be happy to collaborate with the whole team.

● Be friendly, approachable, and commercially driven.

● Strong problem-solving skills and adaptability.

● Previous experience in revenue management, corporate serviced apartments, property management, vacation rentals, or logistics would be beneficial.

● A willingness to learn and adapt is essential.

● Comfortable working with numbers, reports and performance indicators.

● Tech-savvy, confident using PMS, booking platforms and computerised tools.

Why should you work for us?

As a Bilingual Reservations and Revenue Management Executive, you’ll have an exciting opportunity to grow professionally and make a real impact on revenue growth, pricing decisions and portfolio performance. This role is ideal for someone who enjoys combining client interaction with commercial thinking, following up on leads while also understanding how pricing and availability drive results.

As we continue to grow, we actively welcome new ideas and fresh perspectives. Your commercial insight, analytical skills and initiative will truly make a difference.

Additionally, the small team offers a supportive and collaborative environment in a relaxed atmosphere. A rewarding experience for anyone seeking to make a significant difference and grow their career.

• Start date: as soon as possible.
• Working hours: Monday to Friday, 40-hour weekly contract: 8am-5pm.
• Work arrangement: Fully Remote
• Location: United Kingdom
• Permanent freelance position: Applicants should be willing to register their own limited company within 3 months & file their own taxes with HMRC.
• Salary: From £27,000/year and according to experience.

What do we offer?

● A competitive salary with the chance to earn performance-based bonuses.

● Fully remote working.

● A friendly, supportive working environment where you’ll never feel like you’re working alone, even from home.

● We’ll provide you with technical resources and training for the job!

● Company Events: Join us for our yearly retreat, where the team comes together to meet, bond, and have a fantastic time!