Patient Coordinator / Cosmetic Clinic Group / Hybrid

We're recruiting on behalf of a luxury Cosmetic Clinic provider, who have clinics in Harley Street, Birmingham and other regions. They have also opened up a brand new private cosmetic hospital in central London!

Realistic OTE £70,000+

Marylebone, Central London Full-Time Hybrid (2-3 days on-site)

You must have a track record of high monthly billings (ideally around £100k per month), cosmetic surgery experience is an advantage. Also you should be well presented with excellent communication skills.

This is a high-trust, high-reward commercial role, supporting the launch and growth of an exclusive surgical setting working with premium patients undergoing consultant-led surgery under general anaesthetic.

The role is designed for someone who understands how to manage high-value patient journeys, communicate with confidence and sensitivity, and convert enquiries into booked procedures while maintaining a luxury, concierge-level experience at every touchpoint.

You'll report directly to the Sales Director and play a pivotal role in shaping how patients experience the hospital from first contact through to confirmed surgery.

The role

Managing inbound enquiries from private patients seeking premium surgical care

Guiding patients through complex, high-value procedures with clarity and professionalism

Converting enquiries into consultations and confirmed surgeries

Acting as a trusted, consistent point of contact throughout the patient journey

Maintaining discretion, attention to detail, and a concierge-level standard of service

Managing a structured CRM pipeline with discipline and follow-up

Contributing directly to revenue performance in a high-value environment

Pay & earning potential

£30k basic salary

Uncapped commission

High-value procedures with strong revenue per case

Realistic OTE £70+ for high performers

Clear targets and transparent commission tracking

Team-wide benefits

Free 24/7 private GP access

Perks at Work employee discounts platform

One additional paid day off for your birthday

Up to two paid sick days per year, in addition to SSP

Who this suits

Experience in private healthcare, patient coordination, or high-ticket sales

Comfortable working with affluent, privacy-focused clientele

Calm, confident communicator with strong emotional intelligence

Commercially astute, detail-driven, and performance-oriented

Someone who understands that premium experience and revenue delivery go hand in hand

Location & hours

Central London (Harley Street medical district)

Monday to Friday

Apply today!