15 complaints handler jobs found

Complaints Handler - Financial Services (Remote) Salary: From £30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key...

Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key Responsibilities...

Complaints Handler - Remote Banking & Financial Services Salary 30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday (must be fully flex) Start Dates: Various from 1st of June onwards My client delivers an outstanding customer experience, at every single opportunity, as a result of their commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Services sector - You must be able to evidence a minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and...

Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key...

Complaints Handler - Remote Banking & Financial Services Salary: From 30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective communication...

Complaints Handler - Remote Banking & Financial Services Salary 30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday Start Dates: Various from 1st of June onwards My client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Training: 2 weeks then 2 weeks Grad Bay Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated...

Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key...

Complaints Handler - Remote Banking & Financial Services Salary: From 30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective...

Complaints Handler - Remote Banking & Financial Services Salary: From 30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective...

Finance Case Handler/Complaint Handler, hybrid Our client is looking to hire a Remediation/Case Handler to investigate customer cases as part of a remediation, redress and or complaints programme of work. The successful candidate will work to assess eligibility, potential detriment to the customer and appropriate compensation click apply for full job details

Advancing People - Recruitment Specialists are now recruiting for a remote Insurance Claims Complaints Specialist to join a VC Backed Tech company who are using AI to help insurers process Claims in record time. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Complaints Specialist you will be responsible managing complaints end to end, from first notification through to a successful outcome. To be considered for this role you must have proven Insurance complaints experience within at least one of the following sectors: Automotive - Property - Travel - Gadget/Warranty - Pet This role is ideal for: An experienced complaints specialist who wants real ownership in a high-growth environment A senior insurance claims handler ready to specialise and build a function from scratch The Role: Own your specialist function end to end with high autonomy Investigate,...

Job Title: Payroll Manager Location: Leicester (Hybrid/Office-Based - specify as needed) Salary: Competitive + Benefits About the Role An exciting opportunity has arisen for an experienced Payroll Manager to join a well-established and growing professional services firm based in Leicester. This role is ideal for a detail-oriented payroll professional who thrives in a fast-paced environment and is passionate about delivering accurate and compliant payroll services. Key Responsibilities Oversee the end-to-end payroll process for a diverse portfolio of clients/employees Ensure payroll is processed accurately and on time, in line with current legislation Manage and develop a small payroll team (if applicable) Handle complex payroll queries and provide expert guidance Maintain up-to-date knowledge of HMRC regulations and statutory requirements Liaise with clients, internal departments, and external bodies as required Ensure compliance with auto-enrolment pensions and...

Morgan McKinley is looking for Contact Centre Agents to work for a lovely company based in the East Grinstead, West Sussex area. The main purpose of the Contact Centre Agent of job is to provide an excellent Customer Service, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, Web Chat and/or social media as required. Salary: 26,728 + excellent company benefits Location: East Grinstead, hybrid working options after training Start date: 18th May 2026 Customer Service - Call Centre duties: Answer customer calls and handle queries Respond to customer emails and live web chat Provide a high level customer advice and information service to customers Support and assist colleagues through sharing of knowledge and experience Handle customer complaints Skills & Experience Required: Previous experience of customer service/care within a busy Call/Contact Centre environment. Good communication skills, both verbal and...

Senior Paralegal - Lease Extensions (Private Matters) Location: Remote for the right candidate Role Purpose This is a senior paralegal role for an experienced case handler with strong procedural and practical experience in leasehold property matters, informal lease extensions and post-completion registration. The post-holder will manage a caseload of private lease extension files under the supervision of a solicitor, with responsibility for file progression, client communication, procedural conduct, drafting from precedent, third-party liaison and matter management. The post-holder will not provide unsupervised legal advice or conduct reserved legal activities outside delegated authority. All legal advice, legal strategy, legal sign-off and supervision of legal risk remain with the supervising solicitor. Role Objective To manage a supervised caseload of private lease extension matters efficiently, accurately and proactively, ensuring: matters progress efficiently...

Job Title: Payroll Manager Location: Leicester (Hybrid/Office-Based - specify as needed) Salary: Competitive + Benefits About the Role An exciting opportunity has arisen for an experienced Payroll Manager to join a well-established and growing professional services firm based in Leicester. This role is ideal for a detail-oriented payroll professional who thrives in a fast-paced environment and is passionate about delivering accurate and compliant payroll services. Key Responsibilities Oversee the end-to-end payroll process for a diverse portfolio of clients/employees Ensure payroll is processed accurately and on time, in line with current legislation Manage and develop a small payroll team (if applicable) Handle complex payroll queries and provide expert guidance Maintain up-to-date knowledge of HMRC regulations and statutory requirements Liaise with clients, internal departments, and external bodies as required Ensure compliance with auto-enrolment pensions and...