23 head of operations jobs found in London

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project...

Group Financial Controller VC-Backed SaaS Start-up London (Hybrid) The Client Harmonic is delighted to be working with a fast-growing, VC-backed SaaS business that has built a category-defining, AI native product already well known across the finance profession. Backed by Tier 1 VCs and targeting 5x ARR growth this year, the business is scaling rapidly and expanding internationally. The culture is fast-moving, engineering-led, and genuinely obsessed with building things well. They treat finance as a product problem, not an administrative one. The team is small, the decision-making is fast, and the opportunity to have real impact from day one is significant. The Role This is a building role at the forefront of what it means to run a modern finance function. You will be operating with and embedding the most advanced AI tools available on the market today, using them to design and automate processes from the ground up rather than inheriting a legacy stack. As the...

ADHD Prescriber (Fully Remote) - ADHD Salary : £60,000 £70,000 (Dependent on experience) Location : Fully Remote (UK Based) Contract : Full-Time The Opportunity Are you a Prescriber who wants to work at the forefront of neurodevelopmental care? Our client are a premier, psychiatry-led digital health provider during a landmark phase of expansion. Having recently been awarded a significant contract by an Integrated Care Board (ICB), they are scaling their services under the Right to Choose framework. They are looking for an experienced ADHDPrescriber (Nurse or Pharmacist), to join their remote clinical team and help shape the future of their existing Pirvate and the new NHS-commissioned ADHD care. The Role This is a high-impact clinical role where you will manage the initiation and titration of ADHD medications within a revolutionary technological framework. You won't just be "processing" patients; you'll be part of a collaborative MDT working...

We are seeking an experienced Financial Services Operational Resilience Manager (FTC) to lead and continuously improve our operational resilience and incident management framework. You will design, deliver and report on internal and third-party-led testing and exercising, ensuring our client's critical services remain resilient to a wide range of disruptions. This is a high-impact role working closely with senior stakeholders to shape best-practice resilience across the organisation. This is a Fixed Term Contract (12 months). Based in London 2 days/week. 90K Salary plus great benefits. Key Skills Deep expertise in Operational Resilience and Business Continuity Management Proven experience designing, delivering and reporting on resilience testing and exercises Strong capability in scenario design , simulations and validation of resilience plans Experience working with third-party suppliers to plan and deliver testing programmes Confident stakeholder...

Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate...

Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality...

Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are. Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy...

Head of FP&A £80,000 Permanent National Charity Fully Remote Build an FP&A function from the ground up - while shaping the financial strategy of a rapidly growing organisation. We're partnering with a high-growth, mission-driven charity to appoint a Head of FP&A into a newly created role. This is a pivotal hire within a newly structured Finance Leadership Team, designed to bring specialist expertise into a function that's evolving quickly in response to scale, complexity, and major funding opportunities. You'll operate at a strategic level - designing forecasting frameworks, influencing major contract decisions, and ensuring finance becomes a true driver of organisational performance. If you're looking for a role where you can build, lead and influence in equal measure, this is it. Why this Head of FP&A role will advance your career: Build and own the FP&A function - create the frameworks, systems and structure that will underpin decision-making...

Programme Manager, Business Outcomes, Programme Governance, Business Change, Operational Programme Manager, Part Remote Programme Manager / Operations Programme Manager within Business Outcomes is required to work for a large and growing Professional Services business based in Central London. This will be 3 days in the office per week and 2 days from home. We DON'T want an IT Programme Manager but we do want someone with a blend of Operations and IT within Programme Management. Historical skills of managing a large portfolio of projects and programmes, spinning lots of plates and proven battle scars where you have faced off to difficult stakeholders would certainly be welcomed. The business loves pragmatic individuals and, as there will be heavy Governance working in this highly regulated environment, we need you to have a strong background in Governance too. You will need to 'storyboard' your experience both in your CV and at potential interview. The key interest will...

Hello, we’re Starling. We are proud to be the first British bank founded by a woman, Anne Boden. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We are deeply committed to closing the gender gap in technology; from our partnership with Code First Girls to our internal 'With Women' and 'Embrace' networks, we actively champion diverse women in tech. We operate a flat...

Senior Data Quality Analyst (SQL / Power BI) Salary: Up to £52,000 + Benefits Location: Central London - Hybrid (2 days per week onsite) Working Hours: 35 hours per week - Full time Job Type: Permanent A respected organisation is seeking an experienced Senior Data Quality Analyst to drive the improvement of critical asset information across a large and complex property portfolio. This Senior Data Quality Analyst role will focus on leading the strategic roadmap for data quality, ensuring asset data is accurate, trusted and fit for regulatory reporting, operational decision-making and long-term planning. Responsibilities for the Senior Data Quality Analyst: Lead the development and delivery of the Asset Data Quality Roadmap with clear milestones and measurable outcomes Drive large-scale data cleansing, reconciliation and validation programmes Own and improve data quality within the Asset Management System (AMS) Conduct root cause analysis of data issues and implement...

Bold. Autonomous. Built to Scale. If you know B2B tech / IT marketing, understand MSPs, and want real ownership, keep reading. This role sits at the engine room of a high-performing, London-based IT Managed Service Provider operating at the premium end of the market. The business is ambitious, growing, and commercially sharp and now needs a Marketing Manager who can build momentum, sharpen positioning, and turn strategy into measurable results. This is not a hands-off or heavily layered marketing team. This is the best seat in the house for a marketer who wants autonomy, influence, and direct impact on revenue. You ll be the sole owner of the marketing function , responsible for designing and executing a modern, data-led marketing engine across five core pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement You ll shape how the business is seen, heard, and chosen, owning campaigns end-to-end, creating compelling content, driving...

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus...

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will...

Finance Lead High-growth Tech London / Hybrid Harmonic is partnering with one of the UK's most interesting mission-driven technology businesses, a spinout from a well-known start-up incubator that has scaled to £10m revenue and 100 headcount, growing at approximately 50% year-on-year. The business helps individuals and families live the lives they actually want. By combining high-quality human advice with proprietary technology, they give their clients the tools to understand their goals, model their future, and build plans that are genuinely centred around what matters to them. It's a business with real purpose and a growing base of clients whose lives have been changed because of it. This is their first full-time Finance Lead hire, and it's deliberately not a "maintain what we have" role. They need a builder. Someone who can own the BAU operations, yes, but who also has the vision and capability to architect the finance function for the next stage of growth: the modelling,...

You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor...

Legal PA International Law Firm Finance 3:2 Hybrid Working hours: Monday-Friday, 09:30-17:30Hybrid working: 3 days in the office, 2 from home Location: Liverpool Street, LondonSalary: Competitive up to £54k dependent on experience Are you a highly organised, proactive Legal PA looking to take the next step in a fast-paced, high-performing finance practice? This is an exciting opportunity to join a prestigious global law firm renowned for its collaborative culture, excellence, and commitment to developing its people. We're partnering with a leading international law firm seeking a confident, detail-driven Legal PA to support a small group of senior Partners within their Finance team. In this role, you'll play a vital part in ensuring the smooth operation of a busy Finance practice. You'll take full ownership of diary management, complex international travel, financial processes, document production, and client coordination. Your ability to anticipate needs, stay several...

Head of Surveying UK Senior Leadership Opportunity A leading organisation operating across the UK property sector is seeking an experienced and commercially driven Head of Surveying to lead and grow a high-performing national function. This is a key leadership role, responsible for shaping the direction of a well-established surveying business, driving service excellence, and delivering sustainable growth. The successful candidate will play a pivotal role in strengthening client relationships, improving operational performance, and positioning the business as a recognised leader in its field. The Role Reporting into senior leadership, this position will take full responsibility for the surveying function, with a focus on people leadership, operational delivery, and strategic growth. Key Responsibilities Leadership & Culture Provide clear direction and leadership to a multi-disciplinary surveying team Foster a collaborative, high-performance culture focused...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented and passionate Lead Risk Analyst - Model Validation to join our Model Risk Oversight Team. The team focuses on validating and overseeing the risks associated with all models across Starling, particularly those involving advanced modeling techniques (including AI). If you have model validation / model build experience across a variety of models (e.g., credit risk, AI, forecasting) and are eager to be part of the team that plays a vital role in model risk management, we want to hear from you!...

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that revolves around building, creating, and disrupting to keep us on the cutting edge of the industry. Innovation and collaboration will be at the core of everything you do. We operate a flat working structure to empower you to make decisions regardless of what your primary responsibilities may be. Help is never far away either and you will find support in your team...